1. INTRODUCTION
2WO 6IX COLLECTION ("we," "us," "our") operates the e-commerce website https://dplvg.co.za/ (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy applies to all visitors, users, and customers of our Site and explains:
-
What information we collect
-
How we use and protect your information
-
Your rights regarding your personal data
-
How we comply with South African privacy laws
By accessing or using our Site, including browsing our collections (DR11P CLVT, HOODIES, TEES), creating an account, or making a purchase, you consent to the practices described in this policy.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
When you interact with our Site, we may collect the following personal information:
| Category | Specific Data Collected |
|---|---|
| Account Information | Full name, username, password, email address, phone number |
| Order Information | Billing address, shipping address, payment details, order history, purchase preferences |
| Communication Data | Information you provide when contacting us via email, contact forms, or social media |
| Marketing Preferences | Your consent status for newsletters, promotions, and marketing communications |
| User-Generated Content | Reviews, testimonials, comments, or feedback you submit (e.g., "The fits just fit my dream closet") |
2.2 Information Collected Automatically
When you visit our Site, we automatically collect:
-
Device Information: IP address, browser type, operating system, device type
-
Usage Data: Pages visited (e.g., product pages, cart), time spent on pages, click patterns, referring URLs
-
Location Data: General geographic location based on your IP address
-
Shopping Behavior: Items viewed, added to cart, or purchased
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Remember your preferences and login status
-
Understand how you navigate our Site
-
Personalize your shopping experience
-
Analyze Site traffic and performance
You can manage cookie preferences through your browser settings.
3. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
3.1 Core Business Operations
-
Order Processing: Process, fulfill, and deliver your orders for products like our DR11P CLVT and HOODIES collections
-
Payment Processing: Securely process transactions through our payment gateway
-
Account Management: Create and maintain your account, manage your shopping cart
-
Customer Support: Respond to your inquiries, resolve issues, and provide order updates
-
Shipping and Delivery: Coordinate with logistics partners to deliver your purchases
3.2 Marketing and Communications
-
Newsletter Distribution: Send you updates about "Latest News from Reformation!" and new collections with your consent
-
Promotional Offers: Notify you about special promotions, sales, or new product launches
-
Personalized Recommendations: Suggest products based on your browsing and purchase history
-
Feedback Requests: Ask for reviews and testimonials about your shopping experience
3.3 Site Improvement and Analytics
-
Website Optimization: Analyze usage patterns to improve Site navigation and user experience
-
Product Development: Understand customer preferences to refine our collections
-
Performance Monitoring: Track Site speed, functionality, and identify technical issues
3.4 Legal and Security
-
Fraud Prevention: Detect and prevent fraudulent transactions and activities
-
Legal Compliance: Comply with applicable laws, regulations, and legal requests
-
Security: Protect our Site, customers, and business from security threats
4. LEGAL BASIS FOR PROCESSING (POPIA COMPLIANCE)
Under POPIA, we process your personal information based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Order fulfillment | Contractual necessity |
| Customer support | Contractual necessity |
| Marketing communications | Your explicit consent |
| Site analytics | Legitimate business interest |
| Legal compliance | Legal obligation |
| Fraud prevention | Legitimate business interest |
Consent: Where we rely on your consent (e.g., for marketing emails), you have the right to withdraw that consent at any time.
5. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information. However, we may share your data with:
5.1 Service Providers
We engage trusted third-party companies to perform functions on our behalf:
| Service Provider Type | Purpose |
|---|---|
| Payment Processors | Secure payment transactions (we do not store full payment details) |
| Shipping & Logistics | Order delivery and tracking |
| Email Marketing Platforms | Sending newsletters and promotional communications |
| Analytics Providers | Website analytics and performance tracking |
| IT Hosting & Security | Website hosting, maintenance, and security |
These service providers have access to your information only to perform these tasks and are contractually obligated to protect your data.
5.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.
6. DATA SECURITY
We implement robust security measures to protect your personal information:
6.1 Technical Safeguards
-
SSL/TLS Encryption: All data transmitted between your browser and our Site is encrypted
-
Secure Servers: Hosting on secure, monitored servers with firewalls
-
Access Controls: Restricted access to personal data on a need-to-know basis
-
Regular Audits: Security assessments and vulnerability scans
6.2 Administrative Safeguards
-
Staff training on data protection and privacy
-
Strict policies for handling personal information
-
Incident response procedures for data breaches
Important: While we implement these measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. YOUR RIGHTS UNDER POPIA
As a South African resident or data subject, you have the following rights:
7.1 Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe and may charge a reasonable fee for excessive or repetitive requests.
7.2 Right to Rectification
If your personal information is inaccurate, incomplete, or outdated, you have the right to request correction.
7.3 Right to Deletion ("Right to be Forgotten")
You may request that we delete your personal information, subject to legal obligations (e.g., tax record retention requirements).
7.4 Right to Object
You have the right to object to the processing of your personal information for:
-
Direct marketing purposes (you can unsubscribe at any time)
-
Processing based on legitimate interests
7.5 Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing emails), you may withdraw consent at any time.
7.6 Right to Lodge a Complaint
You have the right to lodge a complaint with the South African Information Regulator if you believe your rights have been violated.
Contact Information Regulator:
-
Website: https://www.justice.gov.za/inforeg/
-
Email: inforeg@justice.gov.za
-
Phone: 012 406 4818
8. EXERCISING YOUR RIGHTS
To exercise any of your rights, please contact us at:
2WO 6IX COLLECTION
-
Email: [Insert your official support email]
-
Website: https://dplvg.co.za/
-
Phone: [Insert your business phone number, optional]
We will respond to your request within 30 days and may require identity verification before processing.
9. CHILDREN'S PRIVACY
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us immediately.
10. COOKIE POLICY
We use the following types of cookies:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for core functionality (e.g., shopping cart, login) |
| Functional Cookies | Remember preferences and enhance user experience |
| Analytics Cookies | Track usage and improve Site performance |
| Marketing Cookies | Deliver relevant advertisements and measure campaign effectiveness |
You can manage cookie settings through your browser. Disabling cookies may affect Site functionality.
11. THIRD-PARTY LINKS
Our Site may contain links to external websites (e.g., social media, payment gateways). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
12. DATA RETENTION
We retain your personal information only for as long as necessary to:
-
Fulfill the purposes outlined in this policy
-
Comply with legal, accounting, or reporting obligations
-
Resolve disputes and enforce our agreements
Retention Periods:
-
Account Information: Active accounts + 5 years after account closure
-
Transaction Data: 5 years for tax and accounting purposes
-
Marketing Data: Until you unsubscribe or withdraw consent
-
Analytics Data: Aggregated and anonymized after 26 months
13. INTERNATIONAL DATA TRANSFERS
If you access our Site from outside South Africa, your information may be transferred to and processed in South Africa or other countries where our service providers operate. By using our Site, you consent to such transfers. We ensure that any international transfers comply with POPIA requirements.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
-
Posting the new policy on this page
-
Updating the "Last Updated" date
-
Sending an email notification (for registered users) or displaying a prominent notice on our Site
We encourage you to review this policy periodically.
15. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
2WO 6IX COLLECTION
Primary Contact:
-
Email: [Insert your official support email]
-
Website: https://dplvg.co.za/
Physical Address:
[Insert your business address, if applicable]
Information Officer (POPIA):
[Insert name and contact details of your designated Information Officer, if applicable]
16. ACKNOWLEDGEMENT
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.
PRIVACY POLICY
Effective Date: 28 June 2026
Last Updated: 28 June 2026
1. INTRODUCTION
2WO 6IX COLLECTION ("we," "us," "our") operates the e-commerce website https://dplvg.co.za/ (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy applies to all visitors, users, and customers of our Site and explains:
-
What information we collect
-
How we use and protect your information
-
Your rights regarding your personal data
-
How we comply with South African privacy laws
By accessing or using our Site, including browsing our collections (DR11P CLVT, HOODIES, TEES), creating an account, or making a purchase, you consent to the practices described in this policy.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
When you interact with our Site, we may collect the following personal information:
| Category | Specific Data Collected |
|---|---|
| Account Information | Full name, username, password, email address, phone number |
| Order Information | Billing address, shipping address, payment details, order history, purchase preferences |
| Communication Data | Information you provide when contacting us via email, contact forms, or social media |
| Marketing Preferences | Your consent status for newsletters, promotions, and marketing communications |
| User-Generated Content | Reviews, testimonials, comments, or feedback you submit (e.g., "The fits just fit my dream closet") |
2.2 Information Collected Automatically
When you visit our Site, we automatically collect:
-
Device Information: IP address, browser type, operating system, device type
-
Usage Data: Pages visited (e.g., product pages, cart), time spent on pages, click patterns, referring URLs
-
Location Data: General geographic location based on your IP address
-
Shopping Behavior: Items viewed, added to cart, or purchased
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:
-
Remember your preferences and login status
-
Understand how you navigate our Site
-
Personalize your shopping experience
-
Analyze Site traffic and performance
You can manage cookie preferences through your browser settings.
3. HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
3.1 Core Business Operations
-
Order Processing: Process, fulfill, and deliver your orders for products like our DR11P CLVT and HOODIES collections
-
Payment Processing: Securely process transactions through our payment gateway
-
Account Management: Create and maintain your account, manage your shopping cart
-
Customer Support: Respond to your inquiries, resolve issues, and provide order updates
-
Shipping and Delivery: Coordinate with logistics partners to deliver your purchases
3.2 Marketing and Communications
-
Newsletter Distribution: Send you updates about "Latest News from Reformation!" and new collections with your consent
-
Promotional Offers: Notify you about special promotions, sales, or new product launches
-
Personalized Recommendations: Suggest products based on your browsing and purchase history
-
Feedback Requests: Ask for reviews and testimonials about your shopping experience
3.3 Site Improvement and Analytics
-
Website Optimization: Analyze usage patterns to improve Site navigation and user experience
-
Product Development: Understand customer preferences to refine our collections
-
Performance Monitoring: Track Site speed, functionality, and identify technical issues
3.4 Legal and Security
-
Fraud Prevention: Detect and prevent fraudulent transactions and activities
-
Legal Compliance: Comply with applicable laws, regulations, and legal requests
-
Security: Protect our Site, customers, and business from security threats
4. LEGAL BASIS FOR PROCESSING (POPIA COMPLIANCE)
Under POPIA, we process your personal information based on the following legal grounds:
| Purpose | Legal Basis |
|---|---|
| Order fulfillment | Contractual necessity |
| Customer support | Contractual necessity |
| Marketing communications | Your explicit consent |
| Site analytics | Legitimate business interest |
| Legal compliance | Legal obligation |
| Fraud prevention | Legitimate business interest |
Consent: Where we rely on your consent (e.g., for marketing emails), you have the right to withdraw that consent at any time.
5. SHARING YOUR INFORMATION
We do not sell, trade, or rent your personal information. However, we may share your data with:
5.1 Service Providers
We engage trusted third-party companies to perform functions on our behalf:
| Service Provider Type | Purpose |
|---|---|
| Payment Processors | Secure payment transactions (we do not store full payment details) |
| Shipping & Logistics | Order delivery and tracking |
| Email Marketing Platforms | Sending newsletters and promotional communications |
| Analytics Providers | Website analytics and performance tracking |
| IT Hosting & Security | Website hosting, maintenance, and security |
These service providers have access to your information only to perform these tasks and are contractually obligated to protect your data.
5.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.
6. DATA SECURITY
We implement robust security measures to protect your personal information:
6.1 Technical Safeguards
-
SSL/TLS Encryption: All data transmitted between your browser and our Site is encrypted
-
Secure Servers: Hosting on secure, monitored servers with firewalls
-
Access Controls: Restricted access to personal data on a need-to-know basis
-
Regular Audits: Security assessments and vulnerability scans
6.2 Administrative Safeguards
-
Staff training on data protection and privacy
-
Strict policies for handling personal information
-
Incident response procedures for data breaches
Important: While we implement these measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. YOUR RIGHTS UNDER POPIA
As a South African resident or data subject, you have the following rights:
7.1 Right to Access
You have the right to request a copy of the personal information we hold about you. We will provide this information within a reasonable timeframe and may charge a reasonable fee for excessive or repetitive requests.
7.2 Right to Rectification
If your personal information is inaccurate, incomplete, or outdated, you have the right to request correction.
7.3 Right to Deletion ("Right to be Forgotten")
You may request that we delete your personal information, subject to legal obligations (e.g., tax record retention requirements).
7.4 Right to Object
You have the right to object to the processing of your personal information for:
-
Direct marketing purposes (you can unsubscribe at any time)
-
Processing based on legitimate interests
7.5 Right to Withdraw Consent
Where processing is based on your consent (e.g., marketing emails), you may withdraw consent at any time.
7.6 Right to Lodge a Complaint
You have the right to lodge a complaint with the South African Information Regulator if you believe your rights have been violated.
Contact Information Regulator:
-
Website: https://www.justice.gov.za/inforeg/
-
Email: inforeg@justice.gov.za
-
Phone: 012 406 4818
8. EXERCISING YOUR RIGHTS
To exercise any of your rights, please contact us at:
2WO 6IX COLLECTION
-
Email: [Insert your official support email]
-
Website: https://dplvg.co.za/
-
Phone: [Insert your business phone number, optional]
We will respond to your request within 30 days and may require identity verification before processing.
9. CHILDREN'S PRIVACY
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information. If you believe a child has provided us with personal information, please contact us immediately.
10. COOKIE POLICY
We use the following types of cookies:
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for core functionality (e.g., shopping cart, login) |
| Functional Cookies | Remember preferences and enhance user experience |
| Analytics Cookies | Track usage and improve Site performance |
| Marketing Cookies | Deliver relevant advertisements and measure campaign effectiveness |
You can manage cookie settings through your browser. Disabling cookies may affect Site functionality.
11. THIRD-PARTY LINKS
Our Site may contain links to external websites (e.g., social media, payment gateways). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.
12. DATA RETENTION
We retain your personal information only for as long as necessary to:
-
Fulfill the purposes outlined in this policy
-
Comply with legal, accounting, or reporting obligations
-
Resolve disputes and enforce our agreements
Retention Periods:
-
Account Information: Active accounts + 5 years after account closure
-
Transaction Data: 5 years for tax and accounting purposes
-
Marketing Data: Until you unsubscribe or withdraw consent
-
Analytics Data: Aggregated and anonymized after 26 months
13. INTERNATIONAL DATA TRANSFERS
If you access our Site from outside South Africa, your information may be transferred to and processed in South Africa or other countries where our service providers operate. By using our Site, you consent to such transfers. We ensure that any international transfers comply with POPIA requirements.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
-
Posting the new policy on this page
-
Updating the "Last Updated" date
-
Sending an email notification (for registered users) or displaying a prominent notice on our Site
We encourage you to review this policy periodically.
15. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
2WO 6IX COLLECTION
Primary Contact:
-
Email: [Insert your official support email]
-
Website: https://dplvg.co.za/
Information Officer (POPIA):
[Insert name and contact details of your designated Information Officer, if applicable]
16. ACKNOWLEDGEMENT
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.