Terms

1. INTRODUCTION AND ACCEPTANCE

Welcome to 2WO 6IX COLLECTION ("we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our website https://dplvg.co.za/ (the "Site") and your purchase of products from our collections, including but not limited to DR11P CLVT, HOODIES, TEES, and other merchandise.

By accessing, browsing, or using our Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or purchase our products.

These Terms constitute a legally binding agreement between you ("Customer," "User," "you") and 2WO 6IX COLLECTION.

2. ABOUT OUR BUSINESS

2WO 6IX COLLECTION is an e-commerce streetwear brand offering premium apparel including hoodies, t-shirts, and exclusive collections like the DR11P CLVT line. We are committed to delivering high-quality products and exceptional customer service.

Business Information:

  • Trading Name: 2WO 6IX COLLECTION

  • Website: https://dplvg.co.za/

  • Email: [Insert your official support email]

  • Phone: [Insert your business phone number]

  • Physical Address: [Insert your business address]

  • Registration Number: [Insert your company registration number, if applicable]

  • VAT Registration Number: [Insert your VAT number, if applicable]

3. ELIGIBILITY AND ACCOUNT

3.1 Eligibility

By using our Site and placing orders, you confirm that:

  • You are at least 18 years old or have parental/guardian consent

  • You have the legal capacity to enter into binding contracts

  • You are a resident of South Africa or a country we ship to

  • All information you provide is accurate, current, and complete

3.2 Account Registration

To place orders, you may be required to create an account. You agree to:

  • Provide accurate and complete registration information

  • Maintain the confidentiality of your account credentials

  • Notify us immediately of any unauthorized use of your account

  • Be responsible for all activities that occur under your account

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

4. PRODUCTS AND DESCRIPTIONS

4.1 Product Accuracy

We strive to display our products accurately, including:

  • Product images, colors, and designs

  • Sizing charts and measurements

  • Fabric composition and care instructions

  • Pricing and availability

However, please note:

  • Colors: Actual colors may vary due to monitor settings and lighting

  • Sizing: Size guides are approximate; we recommend checking measurements carefully

  • Stock: Products are subject to availability; we reserve the right to discontinue items

4.2 Product Authenticity

All products sold on our Site are 100% authentic and designed by 2WO 6IX COLLECTION. We do not sell counterfeit or unauthorized merchandise.

4.3 Pricing

  • All prices are in South African Rand (ZAR) and include VAT where applicable

  • Prices may change without notice, but confirmed orders will be honored at the price at checkout

  • Promotional offers and discounts are subject to specific terms and conditions

5. ORDERS AND PAYMENT

5.1 Order Process

When you place an order:

  1. You submit an offer to purchase products

  2. We send an order confirmation email acknowledging receipt

  3. This confirmation does not constitute acceptance of your order

  4. Order acceptance occurs when we dispatch the products

We reserve the right to cancel orders for any reason, including:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

  • Inability to verify payment or shipping information

5.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, Mastercard, American Express

  • Instant EFT: Via secure payment gateways

  • Mobile Payments: [Insert any mobile payment methods]

  • Buy Now, Pay Later: [Insert if applicable, e.g., Payflex, Mobicred]

All payments are processed through secure, PCI-compliant payment gateways. We do not store full payment card details on our servers.

5.3 Payment Security

  • All transactions are encrypted using SSL/TLS technology

  • Your payment information is transmitted directly to our payment processor

  • We maintain PCI DSS compliance for secure payment processing

6. SHIPPING AND DELIVERY

6.1 Shipping Policy

We ship to addresses within South Africa and select international destinations.



Shipping Option Delivery Time Cost
Standard Delivery 3-7 business days Calculated at checkout
Express Delivery 1-3 business days Calculated at checkout
International Shipping 7-14 business days Calculated at checkout

6.2 Order Processing

  • Processing Time: 1-3 business days (excluding weekends and public holidays)

  • Cut-off Time: Orders placed after [Insert time, e.g., 14:00] will be processed the next business day

  • Tracking: A tracking number will be provided via email once your order ships

6.3 Delivery Terms

  • We deliver to the shipping address provided at checkout

  • We are not responsible for delays caused by courier services, customs, or incorrect addresses

  • A signature may be required upon delivery; if unavailable, the courier may leave a notification

  • Risk of loss and title pass to you upon delivery

6.4 International Shipping

  • Customs and Duties: International customers are responsible for customs fees, import duties, and taxes

  • Delivery Times: May vary due to customs clearance processes

  • Restrictions: We comply with all export regulations and restrictions

7. RETURNS AND REFUNDS

7.1 Return Policy

We want you to love your purchase. If you are not completely satisfied, you may return items within 14 days of receiving your order.

Conditions for Returns:

  • Items must be unworn, unwashed, and undamaged

  • Original tags and packaging must be intact

  • Items must be returned in their original packaging

  • Sale items may be final sale (check product page)

  • Custom or personalized items are not eligible for return

7.2 Return Process

  1. Contact us at [Insert support email] to request a return authorization

  2. Package the item securely, including the original invoice

  3. Ship the return to our returns address:

  4.  

7.3 Refund Process

  • Refunds: We will process refunds within 7-10 business days after receiving and inspecting the returned item

  • Refund Method: Refunds will be issued to the original payment method

  • Return Shipping: Return shipping costs are the customer's responsibility unless the return is due to our error

7.4 Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Contact us within 7 days of receipt

  • We will arrange for return shipping at our expense

  • We will provide a replacement or full refund

7.5 Rights Protection (CPA)

This policy is compliant with the South African Consumer Protection Act (CPA) and does not affect your statutory rights regarding defective or unsafe products.

8. INTELLECTUAL PROPERTY

8.1 Ownership

All content on our Site, including but not limited to:

  • Brand Names: 2WO 6IX COLLECTION, DR11P CLVT

  • Logos and Trademarks

  • Designs and Graphics

  • Product Photography

  • Text and Copy

  • Website Design and Code

...is the exclusive property of 2WO 6IX COLLECTION and is protected by South African and international copyright, trademark, and intellectual property laws.

8.2 Restrictions

You may NOT:

  • Copy, reproduce, distribute, or modify our content without prior written permission

  • Use our trademarks or brand names without authorization

  • Frame or embed our Site content on other websites

  • Reverse engineer any part of our Site or software

8.3 User Content

By submitting reviews, testimonials, photos, or feedback:

  • You grant us a non-exclusive, royalty-free, perpetual license to use, modify, and display your content

  • You warrant that you own the rights to any content you submit

  • We reserve the right to moderate or remove user-generated content at our discretion

9. USER CONDUCT

You agree to use our Site responsibly and agree NOT to:

  • Violate any applicable laws or regulations

  • Infringe on the rights of others

  • Post false, misleading, or defamatory content

  • Attempt to gain unauthorized access to our systems

  • Interfere with Site functionality

  • Engage in fraudulent activities or impersonate others

  • Use robots, spiders, or automated tools without permission

10. DISCLAIMERS AND LIMITATION OF LIABILITY

10.1 Disclaimer of Warranties

Our Site and products are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

  • Implied warranties of merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Accuracy or reliability of any content

10.2 Limitation of Liability

To the maximum extent permitted by South African law:

  • We shall not be liable for indirect, incidental, special, or consequential damages

  • Our total liability for any claim arising from these Terms shall not exceed the amount paid by you for the product in question

  • We are not liable for:

    • Loss of profits, revenue, or data

    • Business interruption

    • Damages arising from unauthorized access to your account

10.3 Exceptions

This limitation does not exclude liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Breach of the Consumer Protection Act

  • Any liability that cannot be excluded by law

11. PRIVACY AND DATA PROTECTION

Your use of our Site is also governed by our Privacy Policy . By using our Site, you consent to the collection and use of your personal information as described in our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA) .

Key points:

  • We protect your personal information

  • You have rights to access, rectify, and delete your data

  • We do not sell your information to third parties

12. THIRD-PARTY LINKS

Our Site may contain links to third-party websites (e.g., payment gateways, social media). These links are for your convenience and do not imply endorsement. We have no control over and assume no responsibility for:

  • Third-party content, policies, or practices

  • Any damages or losses arising from your use of third-party sites

We encourage you to review the terms and privacy policies of any third-party sites you visit.

13. PROMOTIONS, DISCOUNTS, AND COMPETITIONS

13.1 Promotional Offers

We may run promotions, discounts, or competitions:

  • Terms specific to each promotion will be clearly communicated

  • Promotions cannot be combined unless stated otherwise

  • Discounts apply to selected products only as specified

  • Promotions are subject to availability and may be withdrawn at any time

13.2 Competition Terms

  • Competitions are open to South African residents aged 18+

  • Winners will be notified via the contact information provided

  • Prizes are non-transferable and cannot be exchanged for cash

  • We reserve the right to modify or cancel competitions

14. FORCE MAJEURE

We shall not be liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including:

  • Natural disasters (fires, floods, earthquakes)

  • Pandemics or health emergencies

  • Strikes or labor disputes

  • Government actions or regulations

  • War, terrorism, or civil unrest

  • Supplier or courier failures

Our performance will be suspended during such events, and we will attempt to resume as soon as reasonably possible.

15. GOVERNING LAW AND DISPUTE RESOLUTION

15.1 Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Republic of South Africa.

15.2 Dispute Resolution

If a dispute arises from these Terms:

  1. Informal Resolution: We encourage you to contact us first to resolve the matter amicably

  2. Mediation: If unresolved, we may engage in mediation through the Consumer Goods and Services Ombud (CGSO)

  3. Legal Action: If formal action is necessary, the courts of South Africa shall have exclusive jurisdiction

Consumer Goods and Services Ombud (CGSO):

16. TERMINATION

We reserve the right to suspend or terminate your account and access to our Site at our discretion, without notice, for:

  • Breach of these Terms

  • Fraudulent activity

  • Non-payment of amounts due

  • Unauthorized use of our intellectual property

  • Conduct that we deem harmful to our business or other users

Upon termination:

  • Your right to use our Site ceases immediately

  • We may delete your account information (subject to legal retention requirements)

  • You remain liable for any outstanding payments

17. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

18. WAIVER

No failure or delay by us in enforcing any provision of these Terms shall constitute a waiver of our rights or prevent us from enforcing any other provision.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Shipping Policy, constitute the entire agreement between you and 2WO 6IX COLLECTION regarding your use of our Site and purchase of our products. They supersede all prior agreements, understandings, or representations.

20. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect:

  • Changes in our business operations

  • New legal requirements

  • Improved customer service

We will notify you of material changes by:

  • Posting the updated Terms on this page

  • Updating the "Last Updated" date

  • Sending an email notification to registered users

Your continued use of our Site after changes constitutes acceptance of the revised Terms.

21. CONTACT US

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

2WO 6IX COLLECTION

Customer Support:

  • Email: [Insert your official support email]

  • Phone: [Insert your business phone number]

  • Website: https://dplvg.co.za/

 

22. ACKNOWLEDGEMENT

By using our Site, placing an order, or creating an account, you acknowledge that:

  1. You have read, understood, and agreed to these Terms and Conditions

  2. You consent to the collection and use of your personal information as described in our Privacy Policy

  3. You understand our shipping, returns, and refund policies

  4. You accept that these Terms form a binding legal agreement